Covid: Firms valuing employees more than customers now? BigBasket CEO answers

Has the Covid-19 pandemic led to companies valuing their employees more than their customers? Hari Menon, co-founder and Chief Executive Officer of BigBasket tackled this question during the second episode of the Mint Pivot Or Perish webinar. Menon told Mint Editor Vinay Kamat that his firm always sought to maintain an equilibrium between both parties. He said that the issue is not about employees versus customers, but safety versus business, and BigBasket has emphasised on safety of employees during the current crisis. Watch the full video for more.